Infectious Customer Review

The Infectious returns portal is amazing. It is self-service, you can exchange for a different colour or size in the item you purchased or even a completely different product. The return labels are free and the portal is quick and easy I would definitely purchase again as it's so easy to exchange.

Free exchanges and returns via a simple online portal. Exchanges are made easy, you can select a different colour or size and even purchase a completely different product if you have changed your mind or found something more suitable. Free labels are supplied so all you have to do is print and place them on your return parcel and drop them in any Australia Post collection point.

Paypal express checkout and Paypal regular payment options

10% off for veterans

10% off for students

Infectious believes in providing the best customer service and user experience. Customers have multiple ways of contacting our team, including phone, live chat, contact forms, email, and social messaging on Facebook and Instagram. Infectious will respond to messages and emails within 24 hours and resolve any issues to the customer's satisfaction. Customers can also speak with the B2B sales team who have excellent product knowledge and can arrange samples and give recommendations on embroidery and logos.